[Upbit] Notice of Temporary Suspension of Deposits and Withdrawals Due to ZetaChain (ZETA) Network Upgrade (12/20 18:00~)

Hello. This is Upbit, the most trusted global standard digital asset exchange.

Due to the upcoming network upgrade of ZetaChain (ZETA), the support for deposits and withdrawals will be suspended from 18:00 (KST) on December 20, 2024 (Friday) until the stability of the network upgrade is confirmed (to be announced later through this notice) (Article 17, Paragraph 1, Subparagraph A of the Enforcement Decree of the Virtual Asset User Protection Act).

[Notice Regarding ZETA Network Upgrade]

• View Notice Regarding ZETA Network Upgrade

[Time of Suspension of Deposit and Withdrawal Support]

• December 20, 2024 (Friday) 18:00 (KST) ~ Until the stability of the ZETA network upgrade is confirmed, the resumption of deposit and withdrawal support will be announced through this notice.

[Time of Resumption of Deposit and Withdrawal Support]

• We will resume deposit and withdrawal support once the stability of the ZETA network upgrade is confirmed.

• The timing of the resumption of ZETA deposit and withdrawal support will be updated through this notice.

*If there are any special circumstances related to the resumption of deposit and withdrawal support, we will inform you through this notice.

[Precautions]

• If you deposit ZETA after the suspension of deposit and withdrawal support, it may not be reflected in your Upbit account, and in such cases, recovery may not be possible.

• Please be aware of this and do not deposit after the suspension of deposit and withdrawal support.

• During the suspension period, the deposit return procedure for the relevant digital asset will be temporarily suspended and will be processed sequentially after the resumption of deposit and withdrawal support.

• If a suspension of deposits and withdrawals occurs, there may be delays in deposit processing due to network congestion, and there may be a difference between the time of transaction confirmation on the blockchain network and the time of deposit reflection.

• Deposits and withdrawals may occur on some blockchain networks before or after the suspension time, but normal processing is not possible during the inspection period according to our wallet system processing situation, and it may be delayed in reflecting on member accounts as it is processed sequentially after the inspection is completed.

[Frequently Asked Questions]

• Although ZETA deposits and withdrawals are temporarily suspended, ZETA trading will continue to be supported without interruption.

• Upbit plans to closely cooperate with the ZetaChain team to ensure the safe protection of your assets, and if there are any additional or changes, we will provide updates through this notice.

We ask for your understanding as this is a measure for safe deposit and withdrawal support.

Thank you.

※ Virtual assets are high-risk products that can result in the loss of all or part of your investment.

*This information is automatically generated.